Insurance Solutions

Centralise 100% of your expertise operations in a single tool, fully integrated with DARVA

Centralise and control your files

The dedicated solution for accountancy firms

Our clients are claims adjusting firms with dozens, hundreds or thousands of adjusters and assistants. They handle between a few dozen and several hundred thousand claims a year, mainly on behalf of insurers.

Your objectives:

  • Your technical work, which is your real expertise, is diluted by an immeasurable number of administrative tasks with little added value, but which are essential.
  • You must centralise all information in a single system to limit the need to search for information in third-party tools.
  • You want to be able to see the progress of each project in real time, and be alerted if a key deadline is missed.
  • You need to monitor overall compliance with your customer SLAs.
  • You want to share this real-time vision with your institutional customers.
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Functionality and integration

  • Full integration with Darva Sinapps (all incoming and outgoing flows): messages, events, solicitations, reports.
  • The data model and management processes implemented in the application are built so that your teams don't have to go to the Darva Sinapps interface.
  • Our integration team works daily to implement Darva Sinapps developments.
  • Opening process: PEU, Qualification, Assignment.
  • Appraisal process differentiated according to context: Sinapps file or manual, technical speciality, stakes, etc.
  • Billing report validation process.
  • Assistance with invoicing: application of invoicing rules to automatically determine fixed rates and hourly rates.
  • Skills management, assignment of an assistant, manager, etc.
  • Identifying conflicts of interest.
  • Confidentiality of files.
  • Extranet: messages, self-care appointments.
  • Insurer extranet.
  • Subcontractor extranet.
  • Activity management dashboard: tasks to be processed, messages and emails received, files likely to be overdue, sales achieved, etc.
  • Damage costing tool. (BPU regionalized companies)
  • Field note-taking adapted to the nature of the file, photos, dictation.
  • Annotation of documents and photos.
  • Outlook calendar synchronisation, Gmail, etc.
  • Route optimisation.
  • Administration of billing rules.
  • Description of skills, authorisations, certifications, etc.
  • Description of customer accounts and associated attributes: management deadlines, skills, contacts, management processes, specific instructions, etc.
  • Accounting flows.

Functionality and integration

Darva Sinapps integration

  • Full integration with Darva Sinapps (all incoming and outgoing flows): messages, events, requests, reports.
  • The data model and management processes implemented in the application are designed so that your teams don't have to go to the Darva Sinapps interface...
  • Our integration team works daily to implement Darva Sinapps developments.

Back office functions

  • Opening process: PEU, Qualification, Assignment.
  • Appraisal process differentiated according to context: Sinapps file or manual, technical speciality, stakes, etc.
  • Billing report validation process.
  • Assistance with invoicing: application of invoicing rules to automatically determine fixed rates and hourly rates.
  • Skills management, assignment of an assistant, manager, etc.
  • Identifying conflicts of interest.
  • Confidentiality of files.

Extranet functionalities

  • Extranet: messages, self-care appointments.
  • Insurer extranet.
  • Subcontractor extranet.

Features for field expertise

  • Activity management dashboard: tasks to be processed, messages and emails received, files likely to be overdue, sales achieved, etc.
  • Damage costing tool. (BPU regionalized companies)
  • Field note-taking adapted to the nature of the file, photos, dictation.
  • Annotation of documents and photos.
  • Outlook calendar synchronisation, Gmail, etc.
  • Route optimisation.

Administration functions

  • Administration of billing rules.
  • Description of skills, authorisations, certifications, etc.
  • Description of customer accounts and associated attributes: management deadlines, skills, contacts, management processes, specific instructions, etc.
  • Accounting flows.

They have transformed their business with our collaborative SaaS solutions

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Entrust us with your project

Step up a gear today

Discover how our solution can simplify your processes, boost your productivity and reduce your costs right out of the box.

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Request a Demo